TDCJ Correctional Billing Services
To discuss your Securus CBS-TDCJ account or other accounts, call 800-844-6591
Ask us a question by clicking here.
Representatives are available 24 hours, 7 days a week
Trouble Reporting
If you suspect fraudulent activity on your account or had a call that was disconnected prematurely, contact the CBS Dispute Center by clicking here.
For complaints about the offender phone service provider, contact
Texas Department of Criminal Justice
Offender Telephone System Management Office
P.O. Box 4016
Huntsville, TX 77342-4016
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Customer Care
Need help? Our Support team is here to help keep your Securus Online experience enjoyable and easy.
- Live Chat
- Chat now with a Customer Care team member.
- Submit a Question
- Submit a question to our Customer Care team.
- FAQ
- Have a question? Search our extensive knowledge base for an answer.