CHECK PAYMENTS
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-0757
THANK YOU for contacting Securus Correctional Billing Services.
We apologize for the inconvenience, but our Customer Care Live Chat is currently offline. Please feel free to use our FAQs and our Submit a Question functions during our down time. For automated account information, please log in to Securus Online or call 800-844-6591.
By Phone
MAIN SUPPORT LINE
24×7 365 days a year
Calling from mobile device
972-734-1111
Calling using landline phone/international
1-800-844-6591
Securus Video Visitation Information
1-877-578-3658
Online Assistance
FREQUENTLY ASKED QUESTIONS
24×7 365 days a year
Search our knowledge base
EMAIL A QUESTION
24×7 365 days a year
Email a question to our Customer Care team
ONLINE SUPPORT AND CHAT
Online Support
24×7 365 days a year
Find answers by answering a few questions
Online Chat
Available 7:00 AM – 9:00 PM Central
PRESS INQUIRIES
Press inquiries for media
By Mail
GENERAL CORRESPONDENCE
Securus Correctional Billing Services
PO Box 1109
Dallas, Texas 75001