By Phone

MAIN SUPPORT LINE

24×7 365 days a year
Calling from mobile device

972-734-1111

Calling using landline phone/international

1-800-844-6591

Securus Video Connect® Information

1-877-578-3658

Online Assistance

FREQUENTLY ASKED QUESTIONS

24×7 365 days a year
Search our knowledge base

EMAIL A QUESTION

24×7 365 days a year
Email a question to our Customer Care team

PRESS INQUIRIES

Press inquiries for media

By Mail

GENERAL CORRESPONDENCE

Securus Contact Center
PO Box 1109
Dallas, Texas 75001

CHECK PAYMENTS

Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-0757