By Phone

MAIN SUPPORT LINE

24×7 365 days a year
Calling from mobile device

972-734-1111

Calling using landline phone/international

1-800-844-6591

Securus Video Visitation Information

1-877-578-3658

Online Assistance

FREQUENTLY ASKED QUESTIONS

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ONLINE SUPPORT AND CHAT

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Online Chat
Available 7:00 AM – 9:00 PM Central

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By Mail

GENERAL CORRESPONDENCE

Securus Correctional Billing Services
PO Box 1109
Dallas, Texas 75001

CHECK PAYMENTS

Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-0757