Video Services

Maricopa County Sheriff's Office

How to Sign Up

  1. Go to and click on "Sign Up" or "Enroll Now" at the top right corner of the page
  2. Select that you are a new user to Securus
  3. Complete the required information such as your name, telephone number, and email address
  4. Select Arizona as the state and Maricopa County as the facility. Please make sure to correctly choose which facility your inmate is housed (4th Ave, LBJ, Estrella, Durango, Tent or Towers)
  5. Select Securus Video Visitation as the applicable service you wish to use
  6. Follow the instructions to ensure your computer is compatible for remote video visitation
  7. Using a webcam attached to your computer, you will be required to take a photo of an official government issued photo ID (example: driver's license) and a picture of yourself
  8. Once your enrollment is complete and you are logged in to your account, click on the "Schedule a Visit" link
  9. If this is your first time visiting with an inmate at the correctional facility, the system will walk you through submitting your account profile to the jail for approval before being able to schedule a visit
  10. Once approved by Maricopa County Sheriff's Office, log in to your Securus account and schedule an At-Home or Onsite visit
  11. For At-Home visits only: 15 minutes prior to your scheduled At-Home video visit, log into your account, select the "Schedule a Visit" link, and select the "Appointments" icon. Once the inmate logs in, the telephone icon on your screen will begin blinking green. Click on the green phone to connect to your remote visit.

*You will need a webcam, internet and computer

Securus is not responsible for the quality of your Internet connection or for the setup and operation of your computer, web camera, or other hardware. Problems related to your Internet connection or hardware should be directed to your Internet service provider or a qualified computer repair technician. Visit Securus Terms and Conditions for full details.

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