Phone Services

At Securus, we understand the importance of variety and convenience when it comes to funding inmate telephone calls. In order to deliver the best service, we offer a number of payment product options, making it easy for you to choose the perfect fit for your needs in order to stay in touch with your incarcerated loved one.

AdvanceConnect™ is a prepaid calling account that puts you in control of your spending and ensures you can receive calls from correctional facilities. It is our most widely used payment product.

Learn More

Direct Bill allows you to receive calls from inmates and have the call charges billed directly to you monthly. This account is best suited for attorneys, bail bondsmen, and friends & family of long-stay inmates. A credit check is required to qualify.

Learn More

A Traditional Collect account conveniently allows you to receive collect calls from inmates and have the call charges included on your monthly bill from your local telephone company.

Learn More

Inmate Debit is a prepaid calling account that gives inmates the ability to pay for their own telephone calls. Inmate Debit allows you to add funds directly to an inmate's calling account without having to set up your own account.

Learn More

Jail Voicemail™

Jail Voicemail™ gives you the chance to share your important news on your terms.  No more waiting by the phone to share special news or missing a phone call because your schedule changed.  Now, you can share your news whenever you want or need!

Learn More

Customer Care

Need help? Our Support team is here to help keep your Securus Online experience enjoyable and easy.

  • Live Chat

  • Chat now with a Customer Care team member.
  • Submit a Question

  • Submit a question to our Customer Care team.
  • FAQ

  • Have a question? Search our extensive knowledge base for an answer.

Download a Brochure