Steps to Register for At-Home Video Visitation
Click here if you would like to schedule an Onsite Visit.
Create a Securus Online account by selecting the SIGN UP button above.
Select whether you are a current Securus customer. Click "Yes" if you have ever received and accepted a call from an inmate using Securus services.
If you do not have a Securus Account, the following information will be needed to start the enrollment.
After entering your personal information and creating your PIN, you will select the state and the facility where the inmate is housed. An email will be sent to the facility to approve your account once your enrollment is complete.
Scroll down to Video Services and select Video Visitation and choose the user type. After reviewing the Terms and Conditions, check "I agree to Securus Video Visitation Terms and Conditions" to continue.
To complete adding Video Visitation to your Securus account, you will be required to conduct a system check to ensure your personal computer will be compatible with Securus Video Visitation. A picture ID will be needed to complete your enrollment.
Once the facility has approved your account, you will receive an email approval and be able to schedule and participate in video visitation. Simply log in and click on "Schedule or Start a visit."
Securus is not responsible for the quality of your Internet connection or for the setup and operation of your computer, web camera, or other hardware. Problems related to your Internet connection or hardware should be directed to your Internet service provider or a qualified computer repair technician. Visit Securus Terms and Conditions for full details.
Need help? Our Support team is here to help keep your Securus Online experience enjoyable and easy.