State PUC/PSC Matters

The following is a listing of state public utility commission / public service commission matters and required disclosures concerning rates, fees, billing, complaints, and other miscellaneous consumer matters.

California Customers Only:

To our California Facilities and Consumers: https://securustech.net/california-residents/index.html

Colorado Customers Only:

The Public Utilities Commission (PUC) gives consumers the opportunity to file informal complaints about problems with the communications services that the PUC regulates. Complaints can be filed through https://puc.colorado.gov

New York Customers Only:

For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows:

Website: www.dps.ny.gov/complaints

Phone: DPS Helpline at 1-800-342-3377

Mail: Office of Consumer Services

NYS Department of Public Service

3 Empire State Plaza

Albany, NY 12223

REV March 3, 2022