To discuss your Securus CBS-TDCJ account or other accounts, call 800-844-6591
Ask us a question by clicking here.
Representatives are available 24 hours, 7 days a week
If you suspect fraudulent activity on your account or had a call that was disconnected prematurely, contact the CBS Dispute Center by clicking here.
For complaints about the offender phone service provider, contact
Texas Department of Criminal Justice
Offender Telephone System Management Office
P.O. Box 4016
Huntsville, TX 77342-4016
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