We offer multiple ways of making a payment to your account:
- By Phone with a credit or debit card: 800-844-6591*
- By website with a credit or debit card: www.securustech.net*
- By U.S. mail with a check, money order, cashiers check, or other form of guaranteed payment:
For Direct-Collect Account & F&F Prepaid Account payments:
Securus Correctional Billing Services
P.O. Box 650757
Dallas, TX 75265-0757
Make remittances payable to CBS. Include your account number and your phone number.
For Offender Debit Account payments:
Securus' CBS Offender Debit Account
P.O. Box 975420
Dallas, TX 75397-5420
For Offender Debit Account funding, complete a remittance slip and include the offender's first and last name and the TDCJ ID number. This ensures the correct offender receives the funds.
*processing fees apply
You may also make a payment using:
- Cash Locations
- Website - www.westernunion.com
Access and Manage Your Account
To access and manage your account online or over the phone you need a pass code - you may use any 4 digit number that you choose. To setup your pass code, call our Customer Support Center at 1-800-844-6591.
After you have your pass code, you can register to use our online service to manage your account by enrolling in Securus Online.
Need help? Our Support team is here to help keep your Securus Online experience enjoyable and easy.