Visit from your Smartphone or Tablet

Android App on Google Play Download on the App Store Visit from anywhere you are with your Android™ or Apple smartphone or tablet by downloading the Securus Video Visit app on the Google Play or App Store.


The Securus Video Visitation mobile app provides an easy and convenient way for you to video chat with your incarcerated loved one. With this free mobile app, you can share life’s special moments like birthdays, holidays, and sporting events and help your loved one feel connected anywhere you are.

The Securus Video Visitation app allows you to:

  • Visit your loved one remotely from almost anywhere in the world where you have Wi-Fi or cellular data service
  • Easily log in with your existing Securus Online account using your email address and password
  • Access and view your upcoming scheduled video visits
  • Sync details of upcoming visits with your calendar
  • Receive notifications for upcoming visits
  • Test Wi-Fi/cellular connection to determine quality of video visit

How to Get Started:

  • Visit Google Play or the App Store
  • Download the Securus Video Visit app
  • Login to your account with your Securus Online email address and password to join your scheduled visit

* For best results and to reduce echo, use a headset or earbuds with a microphone.

Frequently Asked Questions:

How much does the Securus Video Visit app cost?
The Securus Video Visit app is free to download from Google Play or the App store.
Do I need Wi-Fi to use the Securus Video Visit app?
A Wi-Fi connection is not required to use the Securus Video Visit app. However, you can avoid using your cellular data plan for Video Visits by connecting to a Wi-Fi network to join a video visit.
How do I schedule a new visit with the app?
All Video Visits must be scheduled through Securus Online at Log in to Securus Online with your email address and password and schedule your video visit.
Can I access my Securus Online account with the app?
The Securus Video Visit app currently only allows for family and friends to join scheduled video visits. To access and manage your Securus Online account, please visit
What is required to use the Securus Video Visit app?
Your Android smartphone and/or tablet must have the following:
  • Apple iOS devices: 8.0+
  • Android devices:
    • 4.0 and higher
    • ARMv7 or x86 processors
    • 30 MB of free space or higher
  • Securus Online account with Securus Video Visitation as a service.

Log in to schedule your visit today! Don't have a Securus Online account? Enroll now!

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play, and the Google Play logo are trademarks of Google Inc.

Securus is not responsible for the quality of your Internet connection or for the setup and operation of your computer, web camera, or other hardware. Problems related to your Internet connection or hardware should be directed to your Internet service provider or a qualified computer repair technician. Visit Securus Terms and Conditions for full details.