Email Services

At Securus we work hard to provide the best communication experience possible by offering multiple ways to communicate with your incarcerated friends and family. 

Secure Instant Mail is our answer to putting you in control of communication. What this means is for you is no more waiting to hear or share important news. Instead, share your important news when it happens by sending an email message whenever you want!

Secure Instant Mail offers numerous benefits

  • No approval process to send email messages
  • 24 Hour access to send email messages any time you want from anywhere you have Internet access
  • Attach photos or electronic greeting cards
  • Receive notifications of accepted and/or rejected email messages
  • Simple user experience

Secure Instant Mail makes communicating on your own terms easier than ever. Sign up now and start sending email messages today!

Funding Options

Customer Care

Need help? Our Support team is here to help keep your Securus Online experience enjoyable and easy.

  • Live Chat
  • Chat now with a Customer Care team member.
  • Submit a Question
  • Submit a question to our Customer Care team.
  • FAQ
  • Have a question? Search our extensive knowledge base for an answer.